Refund Policy

Refund Policy

Returns
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item needs to have the receipt or proof of purchase and  must be unused and in the same condition that you received it. It must also be in the original packaging and unopened.

Additional non-returnable items: 
Gift cards
Delivery Charges

Refunds
Once your return is received and inspected, we will refund the amount in cash immediately.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged.

Gifts & Gift Card's
if you received a gift from our store same refund policy applies
Gift cards are not refundable.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Delivery
You will be responsible for paying for your own delivery costs for returning your item. Delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

for any questions please send us email to sales@vapester-lb.com